Yetroselane, an award-winning fashion company operating in the Clothing Industry, is recruiting suitable candidates to fill the position below:
Job Title: Online Sales Representative
Location: Gbagada, Anthony, Oshodi, Bariga, Shomolu – Lagos
Employment Type: Full-time
Job Brief
- The Sales Associate is Yetroslane Couture’s first point of contact for direct B2C/B2B customers who have inquiries or feedback about our products or service.
Job Responsibilities
- Selling Yetroselane’s outfits on designated digital marketing channels.
- Taking customers’ orders and transferring outfit details to the Inventor.
- Communicating with customers through various channels and responding to their inquiries promptly.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Ensuring customer satisfaction and providing professional customer support.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Following up with prospects and existing customers on their needs and notifying them of the various loyalty and reward programs they can benefit from.
Skills and Requirements
- Minimum of National Diploma in any field of study
- Excellent oral and writing skills
- Excellent selling and negotiation skills
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters.
Salary
N60,000 monthly.
Application Closing Date
28th February, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Online Sales Rep – Yetrose” as the subject of the email.
Note: Only qualified candidates will be contacted
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