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We are recruiting to fill the position below:
Job Title: Analyst – Customer Acquisition and Compliance, Sales and Distribution
Job Identification: 1802
Location: Borno
Job Category: MTN Level 2
Job Schedule: Full time
Division: Sales & Distribution
Reports To: Manager Customer Acquisition
Description
- Collect, analyze and interpret a wide variety of Channel data and develop weekly/monthly reports in preparation for business review meetings.
- Engage the regions to follow up on implementation of Customer Acquisition Channel Initiatives.
- Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and providing information enabling channel business decisions to be made.
- Prepare monthly, quarterly and year to date (YTD) measurement reports.
- Provide functional support to Customer Acquisition Manager
- Evaluate performance measured against SIM registration channel objectives in the following areas:
- Trade Partner and Sub – Trade Partner Environments
- Walk-in-Centers
- Mobile Lite
- Connect Stores and Connect Points
- Other Sim Registration Agents
- Report and analyze SIM Card registration, SIMS availability/Supply and Distribution, Activations, Customer Retention/Churn trends and activity plans.
- Maintain Customer Acquisition Channel members’ database (SIM Registration Point and End Users Details).
- Establish and maintain contact with external intelligence both locally and internationally, and verify the authenticity of the information received
- Analyze relevant best practices and provide recommendations to Customer Acquisition Manager.
Educational Qualification
- First Degree in Economics, Business Administration, Accounting or any related discipline
- Fluent in English
Experience:
- 3-7 years’ work experience comprising:
- Experience working in a medium-sized organization:
- Project planning and reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage
Application Closing Date
22nd December, 2022; 23:59
How to Apply
Interested and qualified candidates should:
Click here to apply online
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